Support & Feedback

Stuck on something? Found a bug? Have a feature idea? We're listening.

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Email us directly

For the fastest response, write to support@fragaberry.site. Please include your iPhone model and iOS version when reporting bugs.

< 24hMon–Fri reply window
< 48hWeekend reply window
Frequently asked questions
Where is my data stored?
Locally on your device using SwiftData. FragaBerry does not have a server-side database for your batches, readings or photos.
Does AI Vision upload my photos?
No. Berry grading runs entirely on-device using Apple's Vision framework. Photos never leave your iPhone.
Why does the app ask about notifications?
For optional reminders (watering, harvest windows, market price alerts). You can decline; FragaBerry works without push.
What is the "checking for updates" screen on launch?
A short call to our backend to confirm your build is current. Only your bundle id, app version and a push subscription token are sent — no personal data.
How do I change my farm profile?
Open the Settings tab → Farm Profile. Currency, area and tank volume can be edited at any time.
How do I delete all my data?
Uninstall FragaBerry from iOS. All locally stored data is removed by the system as part of standard app uninstallation.
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